
…
The young black kid was still parking our car when we reached the 5th floor. He had been so cheerful, so friendly, and very professional. First impressions matter, he had been able to put my mind at ease for a short while.

…
The young black kid was still parking our car when we reached the 5th floor. He had been so cheerful, so friendly, and very professional. First impressions matter, he had been able to put my mind at ease for a short while.